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  • Articles posted by mandate (Page 37)

Denial as the Default

Weekly Thought – October 5, 2021

Fred told the truth. His upbringing in the home of a Southern Baptist blacksmith with massive hands and arms turned preacher may have had something to do with this. He valued truth and questioned to uncover the real story many times. “Staying current and facing the facts” were bywords. Denial made little sense to him and was definitely not part of his operating system.

Denial as the Default

The theme song for many goes, “say it isn’t so.” Saying it isn’t so is not making it not so. Yet so often we deny our problems and actually accept denial as one of the ways to solve them. How many times have you heard “leave it alone – it will go away.” I even knew an otherwise bright executive who consciously ignored such things as oil leaking from his car for, he said, “it will probably correct itself.” By denying the problem he delayed the solution – and also increased the damage.

Delay is a form of denial. Once a young man with an exceptional education and family connections asked me to lunch to discuss his business future. When I asked what he had been doing he said “I am looking for the right opportunity.” I thought a shock would be helpful so I told him “you have a great deal of potential n- in fact, you have all you have ever had for certainly you have used none of it.” Later on, one of his peers described him to me as a “Rolls Royce with a loose steering gear.” This sounds unkind, but he could be helped mightily by having his denial by delay pointed out clearly.

Some intellectual problems are handled by denial. Once I was talking with a well-known talk show host recognized for his intellectual, but liberal worldview. When I asked him if he believed in “original sin” he replied, “That would be an awful thought.” Can we escape a fact by calling it an idea, a concept, a viewpoint? Trying to escape the reality we want to deny is a fool’s errand.

Every day we consider ways to avoid the truth. For example, diplomacy is one way we delay and deny our political problems. With cosmetics we deny the aging process. Even in death we dress up the corpse to evoke the response, “doesn’t he/she look wonderful?” Even our vocabulary teaches us about denial. When installment credit plans were developed they were dubbed “convenience purchasing,” not debt. Often, we substitute the word progress for change, even when it is going in a downward direction. Euphemisms become the socially acceptable way of addressing negative events. We shield ourselves from unpleasant facts by giving them new names or definitions.

We are often tempted to deny relational problems. Therapists tell us of refuge in silent denial prominent in troubled homes. Lack of verbal communication supposedly covers the fact of a family breakdown. The ache of losing a child is sometimes covered by building a shrine in the child’s room, pretending death did not occur.
Kubler-Ross says the second step in grief recovery is denial. It is all right to let people deny for a short time, because rushing them into objective examination without gaining equilibrium is unhealthy. But remaining in denial doesn’t result in emotional health, either.

I saw a bumper sticker the other day that said, “Denial is not a river in Egypt.” It is a place to move through on the way to health and maturity when grieving. It is a poor choice for living if we build it into our operating system.

This week think about: 1) When am I most tempted to deny or delay? 2) Where have I short circuited my growth by not facing facts? 3) Who is a good truth teller for me?

Words of Wisdom: “Delay is a form of denial.”

Wisdom from the Word: “What should we do with these men? For it is plain to all who live in Jerusalem that a notable miraculous sign has come about through them, and we cannot deny it.” (Acts 4:16 NET Bible)

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Shopping for Compliments

Brenda’s Blog – October 5, 2021

“I am a really good shopper. The grocery bill was only $5.85!”

In 1966 I was a newly wed finishing college and living with my husband in an $80/month apartment. On weekends we traveled thirty miles to my husband’s home where we did the week’s wash, ate his Mom’s tremendous meals, and did the weekly shopping at his Dad’s grocery store on the midwestern town’s square.

Getting home with bags of staples, fresh vegetables, and meat I proudly boasted about my shopping expertise. What an extraordinary gift I had for stretching our student budget.

Each week Grandpa would rush to the cash register when I completed the list and check me out. I loved seeing how expertly I managed our money.

One Saturday morning the store was particularly busy and he was tied up behind the meat counter. One of the friendly young women who worked up front stepped over and checked me out – much to my dismay! How in the world could a similar shopping list cost at least four times the ordinary Saturday amount?

It was literally years before it dawned on me Grandpa was the miracle worker on those Saturday shopping trips. I wasn’t superior – he was absorbing 3 out of 4 items in the cart. He humbly listened to my bragging without saying a critical word. He continued to give me his loving deep discount without criticism.

I was the receiver and beneficiary of his grace and generosity.

I don’t think I ever told him or thanked him.

Who has shown grace to you? Who has silently showered blessings on you? Consider those times when you were the recipient of another’s graciousness.

If a lightbulb goes off like it did for me, stop and thank the person right away. Then become the grace giver for another without a desire for repayment, or recognition.

If Grandpa were still alive I would so love to hug him in appreciation. He taught me a lesson over 50 years ago in Johnstown, Ohio. What a blessing!

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Defining a Lifestyle

Weekly Thought – September 28, 2021

Fred believed in defining a lifestyle as a measure for making life decisions. He and Mary Alice set their priorities when they were newly married and renting one room from a “widow lady.” Several of their friends adopted this habit, as well. One couple said they decided how much money was enough, and when resources exceeded that limit, they increased their giving and not their consumption.

Defining a Lifestyle

A quality lifestyle doesn’t just happen – it takes hard work. When talking with those who are engaging in this exercise I ask them to consider several questions. Here are four of the principal ones:

1) What do I really enjoy doing? The thing I have a talent for, the thing I do best and enjoy the most should certainly be considered first. However, there should always be guidelines because certain things that people enjoy need to come into line with Christian thought. The lifestyle needs to be under the discipline of our scriptural faith.

2) When do I feel good about myself? This is the second defining question. What makes me feel I have meaning, worth, and uniqueness? Too many trade their gifts for money and success. Too many become a human medium of exchange sacrificing the gifts given for usefulness, not just for commerce. If meaning is derived only from getting and not giving, a dangerous line has been crossed.

3) When do I feel joy? What creates a deep sense of satisfaction? When do I get the “life should be like this more often” feeling? Personally, this comes in times of genuine worship. It is not limited to church services alone. It is in those times when I sense the largeness of God and the smallness of Fred. When I feel the smallest I feel the most secure.

4) What gives me balance and authenticity? Speaking to a large group of executives I mentioned the fact that it is wonderful to wake up at 2:00 in the morning and the “little guy” inside is happy to talk with me. But if he says, “Get lost. I’ve lost respect for you,” then I know I am in trouble. One of the men jumped up, saying, “Man, you have plowed up a snake!” I knew right away he had spent some early morning hours wrestling with his little guy.

There must be ethical harmony within the lifestyle we define. Our life must reflect good relations with our family, friends, and associates. A healthy lifestyle definition strives for a compatible, beautiful, harmonious life.

This week think about: 1) Which of the questions makes me really think? 2) How am I communicating this exercise to others? 3) When I have a definition, what will I do with it?

Words of Wisdom: “If meaning is derived only from getting and not giving, a dangerous line has been crossed.”

Wisdom from the Word: “You have made known to me the paths of life; you will make me full of joy with your presence.” (Acts 2:28 NET Bible)

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Generation to Generation

Brenda’s Blog – September 21, 2021

“I wish I had known your Dad.”

We Smith children hear that a lot after people read Dad’s writings. His wisdom and principle-based thinking still impact people years after his death.

My answer is usually “If you know me or my siblings, then you do know Dad.” His influence permeates our thinking.

We have an excellent Biblical example in David and Solomon. They were both writers who expressed their belief systems – one in a lyrical format; the other in wisdom sayings. David’s Psalm 37:5 says “Commit your way to the Lord; trust in him, and he will act.” Solomon’s admonition in Proverbs 3:5-7 reflects the influence of his father: “Trust in the Lord with all your heart, and do not lean on your own understanding. Acknowledge him. And he will make straight your paths.”

We hear the father in the voice of the son.

Have you ever said something and then immediately responded, “Oh, that sounds exactly like my Mom (or Dad)? We are profoundly marked by the lives of our parents, grandparents, and other significant adults during our upbringing. And now that we are the voices the younger ones hear, they are being imprinted by our words.

Who is within your sphere of influence? Who is absorbing your attitudes, your thinking, your belief system? What will their lives represent?

The Bible clearly instructs older ones to definitely speak to the younger ones about the nature of God – His faithfulness, His goodness, and His mighty works. We have our marching orders as elders to implant the truths of scripture, not backing away or neglecting our responsibility.

When somebody says to me, “That sounds just like your Dad,” I smile. My greatest hope is to sound like my heavenly Father.

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Decisive Actions

Weekly Thought – September 21, 2021

Fred traveled heavily in his consulting and speaking work. Early on he attained lifetime status with American Airlines. He met interesting people and exercised his great skill of question asking. This week’s thought recalls a funny experience during the 1960s on one of those cross-country flights.

Decisive Actions

Decisiveness is a quality of effective executives, but it is indeed a rare trait. Everyone likes to say, “Oh, yes, I am decisive.” Very few really are. They wait until they are forced into a decision or until the decision is made for them.

Lately I’ve been accumulating clever ways people avoid making a decision. And there is no dearth of material. One of the worst offenders is the executive who talks five minutes on both sides of the question and then emphatically announces, “That is what I think.” Oh, no, there is one worse – the fellow who sits next to the him and says, “I agree with Bob.”

Actually, decisiveness is a matter of the will. I think I will illustrate it with a true story.

I was spending a few days with Mobil Oil (one of my consulting clients) on the west coast. Wanting to get home I took the red eye American flight to Chicago and then on to Cincinnati. When I got to the check-in I realized the flight was full. As we loaded people kept coming on the plane until every seat was taken except for the one next to me.

Just before the door closed a 6’3” mountain of a man with big, broad shoulders and a flat stomach came running on the plane and sat down next to me. He shouldn’t have done that. Why should he make me uncomfortable all the way to Chicago as I sat there with my 225 pounds of solid blubber? It was Charlton Heston, the actor.

“Mr. Heston, you are in wonderful physical shape.” “I have to be in my business.” I replied, “I wish I could be, too, but I have to work.” “Well, I have to work but I can stay in this shape on 17 minutes a day.”

He had no right to say that. That was not sociable. I have 17 minutes a day. He should have talked about days under professional training.

For 30 minutes I sat and stewed in my own fat. Then I said, “Mr. Heston, I travel a lot.” “I do, too.” “How do you exercise when you are on the road?” “It’s very simple. I go into the hotel room, sit on the luggage rack, put my toes under the bed, and do back bends.” “What do you do about your shoulders?” “Oh, that is easy. I roll under the bed and push the bed up and down in the air.”

Now what is the difference between Heston and Smith? You recognize it all too quickly. A recent survey discovered the definable difference between successful and unsuccessful people: the unsuccessful say “I should – I ought to- I plan to – I’m going to” but never get around to it. The successful say, “I will.” They make the decision and take action. They do it.

This week carefully consider: 1) As I read Fred’s story, where do I need to make a decision? 2)What is holding me back? 3) Who models decisiveness in my work life, community, and family?

Words of Wisdom: “Decisiveness is a matter of the will.”

Wisdom from the Word: “So give your servant a discerning mind so he can make judicial decisions for your people and distinguish right from wrong. Otherwise no one is able to make judicial decisions for this great nation of yours.” ( 1 Kings 3:9 NET Bible)

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Right Thinking

Weekly Thought – September 7, 2021

Fred regarded emotional control and civility highly. He valued maturity in society. As an analytical, he considered the strategies for right thinking a necessary element for all leaders.

Right Thinking

Our society has become so obsessed with winning that we have exchanged honest competition for a philosophy of life – making winning synonymous with winning and losing the effective definition of wrong. In the “win at all costs” culture everyone is an adversary. In such a situation I rarely see civility as the standard. The outcome of perpetual contest is that we stand alone and alienated. Incivility lives itself out as a disease of separation.

Our conversational styles are caught up by this philosophy. “In your face” is currently acceptable, but certainly has no Biblical foundation. The phrases “Just Do It” and “Outta My Way” create a language of incivility resulting in thoughts and actions of rudeness.

Controlling our attitudes and establishing respect for others requires discipline and a system. In my long study of emotions I developed a formula that I will share with you. Experiment and see if it will help you as it has helped me. “First the thought, then the mood, then the rationalized action.” By this I mean, first the thought comes into our mind and if we keep it long enough to give it validity it drops down into our heart and creates a mood. After this, the mood rationalizes the action. For example, when we harbor anger as a thought, it turns into a mood, and then plays out as a hostile action.

How do we work the formula for a successful outcome? We start by keeping the destructive thought out of our hearts.

Thoughts which aren’t given credibility or space will be fleeting. But if we dwell on it and give it the power to create a mood, we have taken a step toward action. Thoughts and actions are linked. “As a man thinks, so is he.”

I am not suggesting we have the ability to clear our minds of all thoughts, I know that just isn’t so. The important thing is to substitute another, healthier thought in its place. My Mother used to warn us that “idle minds were the devil’s workshop.” Even in scripture we are told in our thinking to consider truth, nobility, rightness, purity, loveliness, admirableness, and praiseworthiness.

If our goal is civility, then our mental discipline must be starting with civil thoughts. If we want to live nobly, then ignoble thoughts must be discarded. We must work to reprogram our minds, replacing the bad with the good. Emotional, mental, control will help us create social civility. Understanding the process of guarding the mind and heart allows us to take control of our actions which is the foundation of a civil society.

This week think about: 1) When do I most struggle with allowing unhealthy thoughts to grab hold? 2) How am I establishing mental disciplines to protect my thought life? 3) Which are my most productive moods?

Words of Wisdom: “First the thought, then the mood, then the rationalized action.”

Wisdom from the Word: “Now immediately, when Jesus realized in his spirit that they were contemplating such thoughts, he said to them, ‘Why are you thinking such things in your hearts?’” (Mark 2:8 NET Bible)

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Talk A Little, Talk A Lot

Brenda’s Blog – September 7, 2021

Psychologists determined women speak 20,000 words a day while men use only 7,000.

One of the downsides of aging and living alone is the inability to use anywhere near 20,000. This week I had lunch with a dear friend. We started talking at noon and finally said goodbye at 4:30. Sharing and catching up went deeper and deeper.

We laughed about being in social situations, being asked a question, and completely “overtalking,” unable to stop. My brother in law retired as a therapist. He told me of a strategy he developed for women (like me) who find themselves turning into social chatterboxes. “When you realize you are dominating the conversation think W.A.I.T. = Why Am I Talking? This should help you put the brakes on and engage more appropriately.”

Steve Brown, of KeyLife Network, used Peter as an illustration in a recent sermon. His description tickled me. “Peter stood with Jesus, John, and Mark as Moses and Elijah appeared in person on the mountain. Where most would be speechless, not Peter. He didn’t know what to say, so HE SAID IT!”

An article by Rosario Butterfield on Christian hospitality made excellent points about building bridges with neighbors. “We all have strong beliefs and opinions, but we don’t have to say everything that is on our hearts.” Her story of coming to faith through neighbors’ kindness and hospitality emphasized the importance of measuring our words.

The same Peter who awkwardly fumbled through the miraculous appearing on the mountaintop later wrote to Jews who were driven from their home regions. “Be prepared always to give a reason for the hope that is in you.” But he didn’t advocate theological debates, finger-pointing, Bible-thumping behavior. No, he completed his thought by telling them the defense was to be with gentleness and grace.

In a world where overtalking and talking over are the conversational norms it is good to consider the value of appropriate and effective speech. Communicating with each other enables relationships to deepen, businesses to thrive, and church communities to grow. To do this we must hone our verbal skills, operating in truth and skill.

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Creating Favorable Attention

Weekly Thought – August 31, 2021

Fred loved stimulating conversation. He developed the skill of cultivating interesting people. He, also, knew how to nurture these abilities in others. Ever a teacher, he thought analytically forming ideas in such a way they could be easy communicated and used.

Creating Favorable Attention

Unfavorable attention can be damaging to careers and relationships. Discourteous interruption, yawns, inappropriate dressing, or excessive exaggeration create attention – the wrong kind.

Bill Russell, the great basketball player and coach, said the first thing a player in his first All-Pro game thinks about is avoiding making a humiliating mistake. He said it is important to get into the game, and get comfortable before going for the big play. This principle works in social and business situations.

Unfortunately, our media-hyped culture has developed the concept that all attention is good – “just spell my name right!” Very few of us can afford press agents, so it is up to us to make sure our coverage is favorable. Careers can hinge on a minor faux pas and major gaffes.

Think about conversations… sometimes we are so eager to get into the conversation we come in clumsily on our left foot. Knowing this about ourselves, we should program ourselves for quietness, depending on attentive listening until we become comfortable and sense the rhythm of the conversation. A talented middle management person I know will probably never move to the top simply because the first two minutes of almost conversation is ruined. The social insecurity negates the professional expertise. Upon introduction, sarcasm and sassy remarks becomes the tools of choice… bad choice. Quiet followed by constructive remarks would change the entire perception. Simply rehearsing ways of entering conversations could make a tremendous difference in career advancement.

Competitive – or worse, combative – remarks in the beginning of a conversation (particularly with strangers or mere acquaintances) reminds me of the movie cowboy who pushes open the saloon doors shouting, “I can whip any man here!”

Self-deprecation is not the answer. The person whose insecurity drives them to dispel nervousness through self-effacement. This always creates a negative impression. Accepting compliments is an important skill to develop. A gracious woman accepted a compliment on her attire demonstrating her skill. “Thank you so much. I’ll remember your compliment every time I wear this dress.” She accepted praise by making it about the other person. In accepting she received favorable attention.

Poise demonstrates control. Gaining favorable attention means managing any habits that result in unfavorable attention. Spending time assessing and asking close friends to give feedback can allow personal development which makes a significant difference in the way we are perceived and received. And then practice makes perfect.

This week think carefully about: 1) How aware am I of habits that create negative attention? 2) Who could give me honest, helpful feedback? 3) What process do I have in place (or need) to promote favorable attention?

Words of Wisdom: “Unfavorable attention can be damaging to careers and relationships.”

Wisdom from the Word: “Those who guard their lips preserve their lives, but those who speak rashly will come to ruin.” (Proverbs 13:3 NET Bible)

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Conversational Simplicity

Weekly Thought – August 24, 2021

Fred appreciated Albert Einstein. One of his favorite Einstein quotes inspired his own thinking: “Everything should be made as simple as possible, but no simpler.” He avoided conversation filled with fluff and flattery.

Beginning next week we will begin adding content from the thousands of 3×5 cards Fred kept as a personal resource from his own thoughts, as well as quotes from others. We are working to create a permanent archive for these cards and their profound wisdom. Would you pray for us as we dive into this very deep pool? Thank you.

Conversational Simplicity

Mary Alice in a very untypical choice became interested in an old black and white western movie. The main characters were a thirtyish, soft-spoken farmer’s wife; the farmer; and a toddler baby boy. The wife died leaving the man to raise the boy. As she lay dying he shared his dream of building her a house with a porch and rocking chairs under the hackberry tree.

When the wife died the husband with singleness of purpose dedicated himself to raising the son. The commitments he made required very little conversation. They were total, simple, direct, and all-consuming.

Commitment is a large part of the simple life. Paul said, “this one thing I do.” Modern man says, “these many things I will try.” They rarely settle on any one thing as being completely worthy of a focused life.

The simple farmer felt that living out a simple life, fulfilling his responsibilities, and not asking too much was all the reward that life offered him. There is great dignity in this. Advertising in all its forms creates discontent, shouting at us about what we do not have and what we should be getting. Few people in our culture would sit under a hackberry tree after a hard day’s work. True essence is elegant by its nature and doesn’t need additional external trappings.

The farmer spoke to his baby boy, “I’ll raise you good if it takes every breath in my body.” Simple elegance.

This simplicity was part of the man. In this film his conversation was never more than two or three words. That certainly made it easier on the script writer!

The farmer said things simply, not feeling that he had to justify or rationalize or make himself look good by his conversation. Much of urban conversation is impressing, justifying, embellishing, and talking for effect. When men and women come to me for counsel on public speaking I tell them one of the very first rules is: “Speak to express, not to impress.”

The truth simply spoken is a brilliant jewel in an elegant Tiffany mounting… understated yet always appropriate.

This week carefully consider: 1) How well do I monitor my conversational motivations? 2) What do I do when I recognize I am trying to impress, not just express? 3) Who models clear, simple conversation?

Words of Wisdom: “Speak to express, not to impress.”

Wisdom from the Word: “Let your conversation be always full of grace, seasoned with salt, so that you may know how to answer everyone.” (Colossians 4:6 NIV Bible)

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The Power of “Good Morning!”

Brenda’s Blog – August 24, 2021

Because my neighborhood was near the Cooper Aerobics Center, and because I walked at 5AM each day, I became part of the route for dozens of runners.

Groups of men would pass. After a few weeks they began recognizing me and exchanging “good mornings.” I was in a very dark place; smiles and greetings didn’t come easily. The first mornings I shyly acknowledged their hello, but continued on my four mile route.

I started looking forward to the quick passes in the road. Gradually, I enthusiastically responded with a strong “GOOD MORNING!” It dawned on me that the return of the greeting 20 times each morning changed my perspective. Returning home to an empty house and an uncertain future was not nearly so frightening.

Then I started watching one group of four men. One man was particularly overweight, but worked so hard to stay up with his friends. After six months the physical change was noticeable and by 9 months he was slim as his fellow runners. I did not know their names and never stopped to speak, but I felt connected to them and exceedingly proud of their progress.

I sent a letter to the Cooper Center thanking them for the impact on my life. I mentioned watching the physical change over the months of the foursome and what it meant to me. I told them their faithful endurance brought me through a dark time.

One morning soon afterwards I walked past them. “Are you the one who sent the letter?” I nodded in assent and we all continued on our routes. “Thanks,” they called back.

A simple courtesy turned into a way of facing challenging days with hope and eagerness.

Are you in a difficult place? Try saying “good morning” a dozen times before dawn! And please don’t forget to greet our great Creator with a bold, out loud “GOOD MORNING, GOD!”

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