Weekly Thought – December 31, 2024

Fred “broke out in hives” (as he would say) when being manipulated. He highly regarded his good friend Zig Ziglar whose healthy motivation helped hundreds of thousands during Zig’s lifetime. Those who “worked others over to get their own way” received no applause from Fred.

Walking the Fine Line

We all agree motivation is good and manipulation is bad. But sometimes only a fine line separates the two, and it’s difficult to always know which side you’re on. The issues aren’t always clear-cut – what may be a legitimate case of motivation in one situation could, with a different intent, be manipulation.

For example, Mary Alice hid eggplant in a casserole to introduce it to me knowing I said I would never eat it. I complimented her dinner preparation: “This new dish is really good. What is it?” When she told me I had to decide if I was being motivated, or manipulated. Her motivation was a key factor. And besides, it really was good!

A psychiatrist friend chided me one night by saying, “You businessmen mistake manipulation for motivation. The difference is you can substitute the word ‘Thirst’ for motivation, but not for manipulation.” He was saying unless you are satisfying someone’s thirst, you are probably on the wrong side of the line. I can motivate with integrity because I am bringing to consciousness a genuine thirst.

I was motivated in my appreciation of Dixieland music, for example by Senator S.I. Hayakawa. He was an absolute authority. During one evening we began a discussion about the subtleties. He played on my intellectual interest to attract me to Dixieland. Later I realized that he, an excellent teacher and semanticist, had instilled a deeper interest.

At no time during our conversation did he expect my compliments on his teaching skills. He never said, “I’m going to try to intrigue you.” He simply intrigued me. He saw the thirst. He motivated and enlivened an interest I already had. He deepened it.

This week consider: 1) How clear am I on the distinction between motivation and manipulation? 2) Who has recognized thirst in me and motivated me to grow? 3) When am I tempted to slide into manipulation?

Words of Wisdom: “I can motivate with integrity because I am bringing to consciousness a genuine thirst.”

Wisdom from the Word: “Take note of the one who has integrity. Observe the upright. For the one who promotes peace has a future.” (Psalm 37:37 NET Bible)

Weekly Thought – December 24, 2024

Fred, as a young man, received his early corporate experience at General Shoe Corporation (GENESCO) in the personnel department. His understanding of human behavior was soon recognized and gave him opportunities to quickly advance. The efficacy of training was a particular expertise. This week’s piece offers excellent counsel for trainers.

Criteria for Effective Training

In every aspect of business it is important to establish measurements. This is especially true for those responsible for training. Here are five questions I have found to be helpful in evaluation.

1) Is this job fitting well with his or her talents? If the answer is no, then I have little possibility of maximizing the person’s potential. It is my job to make sure job, talents, and temperament mesh. For example, putting a loner into a team operation will grind the gears long term.

2) How much willingness to do the job am I seeing? I watch to see if the person is basically enthusiastic about opportunity. If the job is simply something to fill time and provide a paycheck, I don’t expect much.

3) How consistent is the person’s effort? Sporadic effort is not what I want. A friend once told me, “The amateur plays well when he feels like it; the pro performs well whether he feels like it or not.” Long-term, consistent, day-in, day-out effort is what pays off in an organization.

4) What are the objective results? A lot of people give activity, talk, and excuses but produce little. Some get by for years without really producing. I know a man who is regularly praised. When I asked what specifically was highly regarded. “Oh, he’s got personality. He is such a likable guy.” But bottom line: he has never produced anything.

5) Is this person willing to be evaluated? I am not going to spend time developing somebody who resists having his results measured. Those who let me know they are self-evaluated and refuse feedback are not candidates for upward progress.

This week think carefully about: 1) How can I apply these questions in my work, my parenting, my community/church relationships? 2) Which question is most helpful in my current situation? 3) What can I do to help someone who is growing?

Words of Wisdom: “Long-term, consistent, day-in, day-out effort is what pays off in an organization.”

Wisdom from the Word: “A disciple is not greater than his teacher, but everyone when fully trained will be like his teacher.” (Luke 6:40 NET Bible)

Weekly Thought – December 17, 2024

Fred thoroughly enjoyed watching talented people maximize their gifts. He urged everyone to discover and develop their “uniqueness.” He especially appreciated those who could take an idea, mobilize others around it, and see it realized.

Vision Gathering

Leaders coagulate followers around the vision, not themselves. This is where we see integrity. Drawing followers to the person and not the vision is embezzlement. Using personal magnetism as a means of getting things done is, to me, manipulation. Genuine leadership gathers people around the purpose of the organization. Toward that end leaders must recognize:

1) Distinction between decisions and commitments. The first is short-term, the second is long term. Decisions can be for a limited project while commitments are aimed at the ultimate purpose. Both are necessary. People committed only to the long-term vision and not to specific tasks will not accomplish much. For an organization to thrive, the leader’s job is to produce the activity which then moves forward the overall vision. The leader must move people from decision to commitment.

Wise leaders know that when they get a decision, even a group decision, they have not gotten commitment. One of the worst mistakes a leader can make is getting a group to decide something they will not commit to. In the emotional moment of decision you can assume they are committed, but if not, things will fall apart.

2) The “driving wheels.” There’s a difference between people who provide the momentum in an organization and those who ride. Wise leaders know that if they get the driving wheels committed, they will bring the others along. Without the commitment of the driving wheels, the organization moves with an unsteady rhythm.

The best way to persuade the driving wheels if not with emotion, but with comprehension. My close friend, Jack Turpin (founder and president of Hallmark Electronics) gave a speech on sustained excellence. He has no lasting respect for short-term excellence. “Anybody who can reach excellence should try to sustain it,” he said. He knows how hard that is. He went on to say the only way people will perform excellently over the long term is if they fully comprehend what they are doing. A decisions based on emotional fervor won’t last; a fully comprehended commitment will.

Leaders must be honest about the vision, the effort necessary, and the reasons for the commitment.

This week carefully consider: 1) Am I clear about the importance of both decisions and commitment? 2) What important commitments have I made? 3) How am I doing sustaining excellence?

Words of Wisdom: “Leaders must be honest about the vision, the effort necessary, and the reasons for the commitment.”

Wisdom from the Word: “O Lord, teach me how you want me to live. Then I will obey your commands. Make me wholeheartedly committed to you.” (Psalm 86:11 NET Bible)

Weekly Thought – December 10, 2024

Fred addressed a large group of pastors in the early 1980s on leadership, by their request. His talk became part of a chapter in his book, Learning to Lead. As you will see, it stimulated much conversation in an era when “servant leadership” held sway throughout church life.

Leadership is Serving God, not the Sheep

You invited me to talk with you about “Pastor as leader.” The right concept of leadership is vital. Some people distinguish between the theoretical and the practical as if theory is not practical. A friend cleared this up for me: “Nothing is as practical as a correct theory.”

Currently one of the most popular concepts is “servant leadership.” Properly understood, it’s a helpful concept, but it has been terribly abused. The Christian leader is primarily a servant of God, not of each sheep. You are a servant or God, given to absolute obedience to what He says. To extend that to say you are the servant of each and every sheep is a fallacy. Let me be clear, this doesn’t mean you aren’t the prayerful undershepherd, but the Chief Shepherd is God Himself.

Steve Brown said he nearly became neurotic when he thought he worked for the church because that meant he had five hundred bosses. When your boss calls in the middle of the night to tell your something, you’re supposed to do it. If everybody in the church is your boss and you’re their servant, you’ve got an absolutely intolerable situation.

If the pastor’s gift is leadership (as evidenced by having followers) then the major expression of their service is leading. Scripture tells us that those who receive it are to lead diligently.

This position is difficult for some pastors to accept because of their personality makeup. Some pastors prefer serving people. Leaders who say, “Anything you need, let me know. I’ll cut your lawn; I’ll drive your kids to school” are not serving God, nor are they offering the best to their people. They are failing to understand the doctrine of spiritual gifts. We are to carefully identify our gifts and then operate within them.

The gift of leadership, as all the others, comes with challenges. If you, as pastor, or organizational head define your comfort zone by being liked, respected, and appreciated, leadership is difficult. If the gifts of helps or mercy are foundational, then you serve a great, essential purpose, but the discomforts of leading are probably an indicator that leadership is not your primary gift.

This week think carefully about: 1) Do Fred’s words from the 1980s have relevance for me today? 2) How clearly have I defined my spiritual gifts? 3) Where has Fred challenged my thinking about servant leadership?

Words of Wisdom: “If the pastor’s gift is leadership (as evidenced by having followers) then the major expression of their service is leading.”

Wisdom from the Word: “Therefore, you shepherds, listen to the LORD’s message.” (Ezekiel 34:9 NET Bible)

Weekly Thought – November 26, 2024

Fred appreciated ideas. His idea of “great fun” was gathering with others who were intrigued with thinking about life as he was. A weekend of friends in Houston served as an impetus for “The Twenty-Five.” Those who gathered in Texas agreed to send an article, idea, or quote to each of the others once a month. A Dallas CEO had an entire file cabinet drawer dedicated to these offerings. One of the ideas which sparked conversation was the difference between management and leadership.

Learn the Value of Administration

Leadership and management are two different skill sets. Many times good leaders are not good administrators. Likewise, good managers are not always leaders.

Peter Drucker, the man known as the father of modern management, defined the difference as: “Managers focus on doing things right, while a leader focuses on doing the right things.” Another distinction by Peter Drucker is “Efficiency is doing things right; effectiveness is doing the right things.”

Our country had a President who was an exceptional manager. As an executive he was known to read 300 pages of reports before breakfast each morning. He was certainly the best-informed chief executive, but struggled to provide leadership by getting people to follow him.
Other Presidents demonstrated great leadership qualities, while failing to excel in the day to day details. Many of these had strong communication skills which amplified their acceptance as a leader the people chose to follow.

Even if a leader is not strong in administration, he/she must recognize the crucial value of these skills. Bringing top notch administrative skills to the team is critical, whether it is leading a country or an organization. If the leader delegates widely, the principal of “appreciate it, develop it, and then leave it alone.” Picking the right people with the right skills is the key.

Oversupervision is the great sin often committed against managers. The leader’s task is to say, “Here’s where we are, and there’s where we ought to go.” The administrator’s task is to determine how to get there.

A successful organization has leadership and management. You lead people but you manage work.

Carefully consider this week: 1) Am I more gifted in leadership or management? 2) How am I developing my skill and contributing to my organization? 3) Who could I help with the distinction between leadership and management?

Words of Wisdom: “You lead people and manage work.”

Wisdom from the Word: “Moses’ father-in-law said to him, ‘What you are doing is not good! You will surely wear out, both you and these people who are with you, for this is too heavy a burden for you, you are not able to do it by yourself.’” (Exodus 18:17,18 NET Bible)