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  • 2017
  • February

Understanding Leadership versus Management

Weekly Thought – February 28, 2017

Fred said he never felt the time pressures so often discussed in leadership articles. He attributed this to the art of delegation. However, before he could delegate he had to understand what his unique abilities were and what “only he could do.” These thoughts from Fred were written in the mid-80s but are strikingly current and relevant.

Understanding Leadership versus Management

Leadership and management are two different skill sets. Many good leaders are not good administrators. And in the same way, good managers are not always effective leaders. The rule of thumb is: Lead people and manage work.

As President, Jimmy Carter was a better executive than leader. He read up to three hundred pages of reports before breakfast, it is said. He was one of our best-informed Presidents, but he had great difficulty getting others to follow him.

Ronald Reagan’s strength has been leadership, not management. The press criticizes him because he often doesn’t fully answer technical questions. He doesn’t focus on the memorization of that information. He devotes his energies to leading through setting the vision for the country, getting others to join behind in the vision, and achieving a sense of well-being about the direction he outlines. People who mock him call him “The Great Communicator.” This is intended to suggest that capable talkers are not thinkers. They also allude to his film career as a negative quality. They do not realize the power of clear communication in strong leadership. Reagan simply delegates the administration.

Even if a leader is not strong in administration, he must recognize its absolute value. It is a foolish person who closes his mind to “the details.” Those who understand the contribution of a well-run organization know how to delegate, appreciate, develop, and then leave it alone.

Over supervision (or being a control freak) is the great sin of leaders committed against managers. The leader’s task is to say, “Here’s where we are, and there is where we ought to go.” The administrator’s job is to successfully get the organization from point A to B. Books written about well-run companies recognize the contribution of teams comprised of leaders with complementary gifts, exercised by strong people. I have always said the pairing of number 1 and number 2 positions is a critical decision.

As A.T. Cushman, the CEO of Sears, put it, “The art of administration is constant checking.” He’s so right. It’s detail work. Management takes a different, but important set of skills. To nurture both leadership and management is to put into place a winning combination.

This week think about: 1) What are my strongest gifts? 2) How am I developing my strengths and bolstering my weaknesses? 3) Where have I experienced the greatest use of my talents?

Words of Wisdom: “Lead people and manage work.”

Wisdom from the Word: “You should explain God’s laws and teachings to the people. Warn them not to break the laws. Tell them the right way to live and what they should do. But you should also choose some of the people to be judges and leaders.” (Exodus 18: 20, 21 NET Bible)

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Shorthand Communications

Brenda’s Blog – February 28, 2017

“The Trump children handled themselves well and spoke in complete sentences.”

The commentator’s remark was meant to laud, not taunt. But it struck me as funny. Grown adults who spoke in subjects and predicates hardly seem like news, but today they are.

In 2008, my son Jeff told me about Twitter and the 140 character format. “Oh, Jeff, how in the world can you adequately communicate like that?” One of the signs I was a card-carrying member of “old school.”

Acronyms are not a current phenomenon. Quite the opposite.

Phrases originally designed for military communication now meld into popular usage. For example, MIA (Missing in Action), AWOL (Absent without Leave). To teenagers in the 50s a letter with SWAK written on the back flap, made hearts skip a beat. We thought it was a secret language but SWAK (Sealed with a Kiss) was a well-used war-time code message.

The Weather Channel has a complete lexicon of acronyms. Bad weather is measured in TOR-CON (Tornado Condition Index) or even PDS (Particularly Dangerous Situations). Those are two which could easily blend into common vernacular describing work situations and personal relationships!

Most of the twitter language is lost on me. I still tell people, “That really made me smile” instead of typing LOL! I live in fear of sending a message to my friends and family which translates into something totally vile, so I use up way more characters playing it safe.

When I was promoted to a home office position my parents were quite proud. The day before I moved my Mom and I took one of my older mentors to lunch – a man with great experience and rather jaded about the effectiveness of home office people. He was a successful insurance sales agent. In all seriousness he said to my godly Mom, “Well, what do you think about your daughter’s becoming a HOSOB?” She smiled sweetly and said, “We are so grateful for this opportunity.” Later that night at the country club, my family and I ran into another professional colleague. My Mom beamed and said, “Brenda is going to be a HOSOB. Isn’t that great?” The man looked stunned at this saintly woman speak these words. The only hint I will give you is that HO stands for Home Office. You can fill in the blanks.

Shorthand has its place. But let’s not lose the beauty of a well-constructed complete sentence. Let’s maintain the energy of a conversation which stimulates thought. Let’s keep on talking.

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Leadership Tweaks

Weekly Thought – February 21, 2017

Fred thought all the time. He learned from observation, conversation, and interaction. “Associations, travel, and reading” were three of the essential elements in his development program. He consistently put himself in situations which would stimulate his thinking.

This week a Breakfast With Fred Leadership Institute team will be on the LeTourneau University campus in Longview, TX “stretching and blessing the next generation of leaders… to the glory of God.” Please pray for each person to be both learners and sharers of life experiences.

Leadership Tweaks

Two subtleties are understood by effective leaders.

1) Decisions are not commitments. The first is short-term, the second is long-term.

People decide short-term to work for a specific emphasis; long-term commitment is aimed at the ultimate purpose. Both are necessary. People committed only to the long-term vision and not to specific tasks will not accomplish much. The short-term commitment produces the activity.

Wise leaders know that when they get a decision, even a group decision, they have not gotten commitment. One of the worst mistakes a leader can make is getting a group to decide something they will not commit to. In the emotional moment of decision, you can assume they’re committed, but without full buy-in, things will fall apart.

2) Recognize the “driving wheels.” There’s a difference between people who provide the momentum in a group and those who just go along for the ride. Wise leaders know if they get the drivers committed, they will bring the others. Without the commitment of the driving wheels, the organization moves at an unsteady pace.

The best way to persuade them is not with emotion, but with comprehension. I first heard this from Jack Turpin, founder of Hallmark Electronics. In a speech on sustained excellence he remarked he had no lasting respect for short-term excellence. “Anybody who can achieve that level of performance should strive to sustain it.” It isn’t easy, but it is worthwhile… and productive.

He went on to say that the only way people will perform at this level over the long-term is through complete comprehension of what they are doing. A decision based on emotional fervor won’t last; a fully understood commitment will.

This means leaders must be honest about the vision, the effort necessary, and reasons for expending it. To motivate the “driving wheel” ask the question, “Do you agree this is something worth doing? If so, let’s commit to it together.”

This week think about: 1) How clear am I on the commitments in my life? 2) What are the long-term visions for my work, my family, my community? 3) Who can I help strengthen their sustained excellence?

Words of Wisdom: “A decision based on emotional fervor won’t last; a fully understood commitment will.”

Wisdom from the Word: “But I am full of the courage that the Lord’s Spirit gives, and have a strong commitment to justice.” (Micah 3:8(a) NET Bible)

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Brenda A. Smith shares a TV Interview about LeTourneau-BWFLI event

breda-smith-at-letu-tv-interviewClick here to view the TV Interview with Brenda A. Smith about LeTourneau University and BWFLI.

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Leadership Clarity

Weekly Thought – February 14, 2017

Fred and Mary Alice had a sweet love story. Even though they met in 7th grade, they did not date until after graduation from Hume-Fogg High School in Nashville, TN. She worked behind the candy counter at the S.S. Kress store; he would go in, buy a small bag of candy and talk to her. She often talked about what she saw in him: “He had the desire and ability to make something of himself. He was the kind of man I wanted for a husband and for the father of my children.” An interesting twist: Years later Fred was named to the Corporate Board of S.S. Kress. He gave her the first directors’ check with this note: “The second sweetest thing I ever got from Kress.”

Leadership Clarity

A true leader is committed to the cause; a true leader does not become the cause.

Staying personally dedicated to the cause can become extremely difficult, particularly if the cause succeeds. A subtle change in thinking can overtake the leader of a successful operation. He or she begins “needing” certain things to carry out the work, whether business or ministry. Early on, the material necessities were minimal. With success too often comes the requirement of more. For example, I overheard a man saying, “How in the world did we ever get along without a company plane?” Success brought the redefinition of basic minimal requirements. It is good to step back and analyze the role of personal ego.

I see this in churches, as well, even though the signs are less visible. When the leader begins entertaining the thought, “What am I getting out of this?” the focus is shifting from the cause to the personal wants of the individual. The focus has become diffused. Other symptoms are professional marketing programs to “enhance the ministry,” time spent on personal visibility and recognition, denominational political progress, etc. The line between the ministry (cause) and the personality becomes blurred.

I greatly admire Mother Teresa of Calcutta. After winning the Nobel Peace Prize she decided she would not accept any further recognition. She was convinced it interfered with her work. She knew her calling and purpose was not to accept prizes and win acclaim. She was in the business of serving the poor of Calcutta. She knew what it would take to stay focused. It also kept her work untainted by political interests, who offered recognition and acclaim in exchange for being connected with her and her reputation.

Most of us leaders have an emotional block occasionally. We need to return to the vision, restate it to ourselves, and rekindle the spark. We must ask, “What is my purpose? Am I satisfying my ego through this ministry or sacrificing my ego to it?” Genuine leaders can say with Paul, “Follow me – as I follow Christ.”

This week think about: 1) What is my cause? 2) How clear am I on the purpose of my work? 3) What steps do I need to take to clarify my leadership?

Words of Wisdom: “A true leader is committed to the cause; a true leader does not become the cause.”

Wisdom from the Word: “I will give them a single-minded purpose to live in a way that always shows respect for me. They will want to do that for their own good and the good of the children who descend from them.” (Jeremiah 32:39 NET Bible)

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Seeing and Being Seen

Brenda’s Blog – February 14, 2017

“FOMO is the essential element of our lives.”

Listening to a podcast about millennials and money, one of the panelists brought up the importance of experience in their lives. FOMO is a cardinal rule. The Fear of Missing Out absolutely drives so many of our 20-34 year olds. They long to be social – music, active lifestyles, interaction – these are part of their DNA. A generational specialist once told me, “They don’t listen to music – music is their world… it is the water in which they swim.” Socialization is the same.

Toffler, author of Future Shock, predicted people would be willing to allocate more money for experiences in work, consumption, and all other areas of life. Pine and Gilmore developed this idea in their work, “The Experience Economy.” They pointed out the service economy ended and now people wanted more than transaction – they want action and interaction. They use Starbucks, Nordstroms, and the Ritz Carlton Hotels as prime examples of making the experience the product. The true tangible product is really just a by-product.

Last week I had a conversation with Ronnie Cunningham who is an authority on today’s youth. He bemoaned the loss of logical thinking when totally exchanged for experience. Ravi Zacharias, the international theologian, uses as his tag line “Let my people think!” It is easy to control a group which focuses singularly on emotion and experience. Thinking is a protection against tyranny.

FOMO is intriguing! It is also addictive and manipulative. The anxiety created by always wanting to be in the middle of “what’s happening” puts a person in bondage. It is also a great creator of temptation. “I’m at the newest restaurant, buying the newest device, meeting the latest and greatest…” Tweets, Snapchats, and Instagrams like these create discontent. Back in the day we didn’t have FOMO, but we had “Be there or be square.” The threat of being left out wasn’t created by the millennials. Eve, in the garden, was tempted by the taunt, “Oh, God just doesn’t want to be have good things and be in the know.”

As a Mom, Gram, and great Gram I think much about the values of my family. How can I translate the experience economy and FOMO into a thirst for things which last – experiences which have eternal meaning? How can I fan the flames of not wanting to miss out on what God has to offer?

May those of us in the 4th quarter encourage younger ones to be bold and courageous – and strong in the things which have eternal value.

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Forget the Formulaic

Weekly Thought – February 7, 2017

Fred appreciated Einstein’s words: “Things should be made as simple as possible, but not any simpler.” He liked bringing things to fundamental principles, but not creating pat formulas. He observed the intricacies of thought and enjoyed untangling ideas, so the artfulness of leadership appealed to him.

Thank you for your ongoing support of the Breakfast With Fred Leadership Institute. Your friendship through prayer and financial giving is appreciated.

Forget the Formulaic

There is no valid list of denominators for leaders – no formulas to follow. The ingredients vary in each situation. Sometimes, for instance, leaders must exhibit courage, yet at other times, their decisions are so obvious no courage is required.

I could list several “Traits of a Leader” but it would be like giving you a list of ingredients without giving the amounts or mixing directions. A bony skeleton has all the structure, but without the internal organs and flesh, it doesn’t resemble a human. Most lists are usually just intellectual exercises. You can go down the list, check the boxes, total the score and declare yourself a leader. But without the ability to put them together in an effective manner, leadership is still absent.

For example, one of the greatest requirements of a leader is knowledge of human nature. However, the application of that knowledge varies, depending on the activity. Napoleon was considered to be the greatest general because he was the master of human nature in war. This was the basis of his power. He knew how hard he could push, how far he could go, how much he could do with what he had. Ironically, he didn’t seem to have the same capacity for people knowledge when it came to politics.

Another example is Winston Churchill who showed tremendous leadership in the emergencies of World War II. When he tried to exert it afterwards, he failed. He understood the power of war-time leadership, but could not translate that into post-war success. There is no firm, constant hold on power – it is a delicate, artful balancing act.

Some people ask if leadership is innate or learned. I think it can be coached but never implanted. The great violinist Heifetz could be taught in the beginning days of his musical career. He learned the fundamentals: notes, rhythm, intonation, bowing, and fingering. As he developed he then needed a coach, not a teacher who taught the rudiments, but someone who fine tuned his skills and knowledge of the repertoire. As he became a world famous performer a great conductor remarked, “I can only tell him if he is doing what he told me he wants to do.”

I don’t believe you can make a leader out of someone without an innate sense of leadership. These skills show up early. You can watch three or four year olds and see those abilities demonstrated. With these innate abilities, circumstances and training will bring it out. The natural is a start, but needs the nurturing of development.

This week think about: 1) When did I first realize I was a leader? 2) How can I develop others? 3) What circumstances are most favorable for leadership development?

Words of Wisdom: “There is no firm, constant hold on power – it is a delicate, artful balancing act.”

Wisdom from the Word: “The discerning person acquires knowledge, and the wise person seeks knowledge.” (Proverbs 18:15 NET Bible)

Read More

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  • BWFLI Impacts Lindsey Wilson College

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